Shipping policy

1. Order Processing
All orders are processed within 1-3 business days after purchase confirmation. During sale periods or holidays, processing time may be slightly longer. We will do our best to notify you of any delays.

2. Shipping Methods
We offer standard shipping, which typically takes 5-8 business days. The exact delivery time depends on your location and the chosen shipping method.

3. Shipping Cost
Shipping costs depend on the weight and size of your order. The price will be calculated and shown on the checkout page before you confirm your purchase.

4. Order Tracking
Once your order is shipped, you will receive a notification with a tracking number to follow your order. You can track your package through the website of the chosen shipping carrier.

5. Shipping Issues
If your order is not delivered on time or is damaged, please contact our support team as soon as possible. We will assist you in resolving the situation by providing instructions for returns or exchanges.

6. Shipping Delays
In rare cases, if there are delays due to reasons beyond our control (such as bad weather, courier service issues, etc.), we cannot control the exact delivery times but will do everything possible to resolve the problem quickly.

7. Returns and Exchanges
If the product arrives damaged or does not match your order, please contact our support team within 7 days of receiving the item. We will arrange a return or exchange in accordance with our return policy.

8. Contact Information
If you have any questions about shipping or would like to clarify details, please contact us by email: info@eleastyle.com